Privacy Policy for Seen and Heard

Introduction

Welcome to Seen and Heard. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our video chatting app.

Information We Collect

When you use Seen and Heard, we collect the following information:

1. Personal Information: Information such as your name, email address, and phone number that you provide when creating an account.
2. Usage Data: Information about your interactions with the app, including the dates and times of your video calls, the duration of calls, and any in-app interactions.
3. Video Call Data: All video calls are recorded for quality assurance and security purposes.

Use of Collected Information

We use the collected information to:

1. Provide and improve our services.
2. Ensure the security and quality of our services.
3. Communicate with you about updates, promotions, and other relevant information.

Video Call Recordings

1. Recording: All video calls made through Seen and Heard are recorded.
2. Immediate Deletion: If a conversation is not flagged for review, the recording is immediately deleted after the call ends.
3. Flagged Conversations: If a conversation is flagged for review due to user reports or detection of potential violations of our terms of service, the recording will be retained for further investigation.
4. Security: Recorded video calls are stored securely and are only accessible to authorized personnel for the purposes outlined above.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

1. Legal Requirements: If required by law or in response to valid requests by public authorities.
2. Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or delete your personal information at any time. You can do this through your account settings or by contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our app. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@seenandheard.app

By using Seen and Heard, you agree to the collection and use of information in accordance with this Privacy Policy.